wnibet Privacy Policy
The security of your personal information is our top priority. This policy explains how we collect, use and protect your information.
wnibet ("we", "our", "platform") is committed to ensuring a safe and reliable environment for online gaming players in Bangladesh. This Privacy Policy ("Policy") will inform you about what personal information we collect when you register on wnibet, when you use our services, or when you contact us — and why we collect it and how we keep it secure.
By using our platform, you are considered to have given your consent to the collection and use of information as described in this privacy policy. Please read this policy carefully. If you have any questions, contact our support team.
What Information We Collect
1.1 Information Provided at Registration
When you create an account on wnibet, we collect the following information:
- Full name (as provided on the registration form)
- Date of birth (for age verification — for users aged 21 and above only)
- Email address
- Mobile number
- Preferred currency (Bangladeshi Taka / BDT)
- Username and password
1.2 Identity Verification Information (KYC)
For account security and financial transaction verification, we may request a copy of your National Identity Card (NID), passport or driving licence. This information is used solely to confirm your identity and is stored on encrypted servers.
1.3 Financial Transaction Information
During deposits and withdrawals, we process the following information:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for bank transfers)
- Transaction amount and date
- Transaction ID number
We do not store any full card numbers or PINs.
1.4 Automatically Collected Information
When you use our site, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system
- Pages visited and time spent
- Cookies and session data
- Referral source (how you arrived at our site)
1.5 Gaming Activity Information
Your play history, bet amounts, win/loss records and bonus usage information are stored. This is used for account security, responsible gaming monitoring and service improvement.
How We Use Information
| Purpose | Type of Information Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration information, identity information | Contractual necessity |
| Financial transaction processing | Payment information, banking details | Contractual necessity |
| Identity verification and fraud prevention | KYC information, IP address | Legal obligation |
| Providing customer support | Contact information, account history | Legitimate interests |
| Responsible gaming monitoring | Gaming activity, behavioural data | Legitimate interests and protection |
| Sending promotional offers and bonuses | Email, mobile number | Your consent |
| Service improvement and analytics | Browsing data, gaming activity | Legitimate interests |
Cookies and Tracking Technologies
What cookies are and why they are used
Cookies are small text files stored in your browser. wnibet uses cookies for the following purposes:
- Essential cookies: To maintain login sessions, ensure security and keep the platform running properly.
- Functionality cookies: To remember your preferred language, game settings and other personalised settings.
- Analytics cookies: To analyse site usage patterns and improve our services.
- Marketing cookies: To display relevant offers based on your interests (with your consent only).
Managing cookies
You can disable cookies other than essential ones at any time by changing your browser settings. However, disabling some cookies may limit certain features of the platform.
Sharing Information with Third Parties
wnibet does not sell, rent or transfer your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
4.1 Payment processors
Payment information necessary to complete financial transactions is shared with bKash, Nagad, Rocket, Upay and banking partners. All such partners are governed by their own privacy policies.
4.2 Technology and service providers
We work with third-party technology providers to operate the site, conduct security analysis and deliver gaming software. They may use information only for the purposes defined in our agreements.
4.3 Legal requirements
We may be required to disclose necessary information in response to a court order, government directive or a lawful request from law enforcement. In such cases we will always disclose only the minimum information required.
4.4 Fraud prevention
Information may be shared with relevant authorities where necessary for anti-money laundering (AML) and fraud detection purposes.
Data Security Measures
🔒 SSL Encryption
All data transfers on our platform are secured using SSL/TLS encryption technology. When you see the padlock icon in your browser, the connection is secure.
🛡️ Data Encryption
Sensitive information that is stored is protected using industry-standard encryption methods. Passwords are never stored in plain text — only encrypted hashes are kept.
🔑 Access Control
Only authorised staff may access your information, and only when there is a legitimate reason to do so. All access is logged and audited regularly.
🔍 Regular Security Reviews
The security measures on our platform are reviewed on a regular basis. Any security threat is identified quickly and steps are taken to resolve it.
Your Data Rights
As a registered member of wnibet, you have the following rights regarding your personal information:
- Right of access: You may request to know what information we hold about you.
- Right to rectification: If any of your information is inaccurate, you may request that we correct it.
- Right to erasure: In certain circumstances you may request that your information be deleted, though some information must be retained for a specified period due to legal obligations.
- Right to restriction of processing: In some cases you may wish to restrict the processing of your information.
- Right to withdraw consent: For marketing communications or optional data processing, you may withdraw your consent at any time.
- Right to data portability: In some cases you may receive your information in a structured, commonly used and machine-readable format.
To exercise these rights, contact us at [email protected] or via 24/7 live chat.
Data Retention Period
We retain your information only for as long as it is necessary or legally required:
- Active account: For the entire period the account remains active.
- After account closure: Financial records and KYC information are generally retained for up to 5 years.
- Transaction records: Retained for the period required under financial regulations.
- Gaming logs: For as long as needed to resolve technical issues and disputes.
- Marketing data: Deleted as soon as consent is withdrawn.
Protection of Minors
wnibet is for users aged 21 and above only. We do not knowingly collect personal information from any minor. We verify age at the time of registration. If we are informed that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If parents believe their child has created an account on our platform, please contact [email protected] without delay.
Policy Changes and Updates
wnibet may update this privacy policy from time to time. When a significant change is made, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered members of important changes by email.
- For major changes, re-consent may be requested when you log in to the platform.
Continuing to use our services after an updated policy is published will be treated as your consent to the new policy. We therefore recommend visiting this page regularly.
Privacy Contact
Contact us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your data rights, please contact us:
Our privacy team generally responds to requests on working days. Information requests will be processed only after your identity has been verified.